Cancellation, Return and Refund Policy
CANCELLATION, RETURN AND REFUND POLICY
- You may terminate your Pre-Order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase Price without interest.
- Allow fourteen (14) business days from date of request for full refund to be processed. A credit will automatically be applied to your credit card or original method of payment.
2. STANDARD RETURN POLICY
You may initiate a return for your purchased products from Classy Sound, subject to the provisions below:
- You have fourteen (14) calendar days to return product(s) from the date you received it.
- To be eligible for a return, your product must be unused, undamaged and in the same condition that you received it.
- Please ensure that the product you're returning is in its original packaging with all accessories and documentation that were included when you received it.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If more than 14 days have gone by since your product has been delivered, unfortunately we can't offer you a refund or exchange.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven business days.
- If you paid by credit or debit card, refunds will be sent to the card-issuing bank within seven (7) business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account
- After 14 days, returns or exchanges can be accepted only under terms of One-Year Limited warranty.
- The warranty covers any defects in the Classy Sound product you have purchased (the “Product”) due to materials or workmanship for one year from the date of your purchase. This Warranty covers you if you are the original owner of the Product.